VITA/TCE Appointment Management System


Appointments are required at the sites listed below. We offer two ways for you to make an appointment:

1. You can call the appointment line listed for the site and leave a voicemail. The scheduler will call you back to make an appointment.

2. You can make your own appointment online. In order to schedule your own appointment, create an account by clicking the "Sign Up" button on the right. You will receive an email with your password at the email address you supplied in the sign up form. Sign in with your email address and password and you can select your tax prep site and appointment time. You can also request a Callback online.

If you are not sure if you need an appointment or if you just have a tax question, call the appointment line or leave an online Callback request with your question. A certified tax counselor will return your call. Do not disclose any sensitive information, such as social security numbers, date of birth, or address in your Callback request.

This information is only used to contact you for a tax preparation appointment. We do not share or sell this information and it does not automatically carry over to your tax return.

As required by the IRS, we use IRS Form 13614-C Intake Interview - Quality Review Sheet to gather basic information for your tax return and any tax credits that you may qualify for. Please arrive 15 minutes before your scheduled appointment to fill out the paperwork. You can also download Form 13614-C from the Forms and Pubs section and complete it prior to your appointment.

Site NameAppt Phone Nr.
Cameron Park Community Center 530-395-3101
Garden Valley Fire Department 530-235-6332
Gold Country Senior Living 530-303-8115
Heritage El Dorado Hills Clubhouse   209-806-3822
Placerville Senior Center 530-497-0380
Pollock Pines Community Church 530-497-0368


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